According to research by axis, korean consumers were less inclined to visit or shop in offline stores after the pandemic. This applies to all types of stores including supermarkets, convenience stores, gas stations, pharmacies, bakeries and grocery stores.
Of Respondents Said They Had Experience Using An Unmanned Store
And nearly half (46%) of respondents Uganda Email List said they would prefer to visit an unmanned store with little or no staff and are more likely to visit. This suggests that today’s consumers may perceive visiting unmanned stores as safer if social distancing and contactless protocols are incorporated into operational processes, the company said.
According To The Report 58% Of Respondents Cited Self-checkout As A Key Feature Of Unmanned Stores
And perceived long operating hours (54%) and quick checkout (49%) as advantages of safe unmanned stores. Respondents cited a video surveillance CH Leads system (47%) and an automatic entry/exit system by qr code (43%) as essential features to have in unmanned stores to prevent crime.
Korean respondents expected self-checkout machines (58%). Information kiosks (47%) and video surveillance systems (47%) to be available in unmanned stores for convenient shopping. Convenience stores (54%), grocery stores (48%). And gas stations (37%) are the types of retail stores most preferred by korean. Consumers who expressed their preference for unmanned stores.
Consumers are accustomed to the experience. Of using non-contact stores in terms of health, safety and convenience, and a new offline. Retail trend is forming.Said kim sang-jun. Branch manager of axis korea. It is expect that unmanned stores. Will continue to increase across the country in line with the transition policy.
Whether fully unmanned or partially unmanned, these stores operate based on a variety of technologies and automation, including artificial intelligence (ai), qr code authentication, and intelligent video cameras,” said kim. “these technologies provide a safe customer retail experience. It is essential to support key functions of unmanned stores such as self-checkout, movement tracking and security.