They are the type of customers who appreciate your product but are reluctant to buy it at full price. Or can be called a group that is quite smart to buy. These types of customers are often looking for more information about the exact terms of the deal or discount you offer. When the deal is over Keeping them as customers can be difficult. They will most likely leave you when the discount you offer expires, thus increasing your chances of maintaining a connection with them as a customer. You need to show them that they are not only getting a favorable discount on the product. but also great customer service.
How To Manage
Explain agreement Provide all necessary Cambodia Mobile Number List details about the agreement to avoid confusion. They may need help entering a discount code or using a coupon, so make sure your team knows the details of the deal.
Offer added value You need to go beyond the initial offer to ensure that They continue to be one of your customers.
Add a special offer It was an offer they couldn’t find anywhere else.
This type of customer keeps coming back to buy again and again. In addition to having a huge impact on your income, They are also the ambassadors of CH Leads
your brand. These types of customers often help you grow through referrals. They will recommend your business or product to their friends and family, sending a healthy stream of new customers towards you. You should take advantage of their experiences and learn what makes them. satisfied with your business when you have a chance Ask them which aspects of your product or business they like best. Keep a note of it and try to replicate that experience. So that other customers can act as ambassadors of your brand as well.
how to manage
It’s one of the toughest cases you’ll ever deal with. Of course, they were basically full of anger. However, these types of customers are often angry for a reason. Most of the time, their reactions are a bit exaggerated. However, you must do your best to resolve their anger quickly. When dealing with angry customers Make sure you clearly state the problem they need in order to find a solution to the stressful situation. Keep in mind that you have limited opportunities. Because the more you delay the problem, the more angry they will be. Which is why you should act as soon as possible.