Generative AI has dramatically changed the way content is created. Given the right prompt, it can generate articles, blog posts, and even books. This is because generative AI tools like ChatGPT operate on top of Large Language Models (LLMs).
These models are artificial intelligence algorithms
that are specially designed to process and learn from the massive data sets on the Internet. In addition, these tools rely on LLM to create human-like texts and provide important information to users within minutes.
This efficiency may explain why generative uganda phone number data AI is increasingly being incorporated into business processes. As described in a McKinsey article on Prompt Engineering , 1 Gen AI tools can create value by increasing productivity, worth up to 4.7% of annual industry revenue.
So, what about generative AI capabilities in your CRM?
When you need to get a summary of a specific
contact or check for high priority cases or issues that need to be resolved, ChatGPT or any other AI model may not be useful.
However, if your CRM has AI capabilities, you can train the model with business-specific data to make it respond quickly to your questions. Remember, when interacting with your CRM system, it is critical to craft well-structured prompts to achieve the best results. The quality of the prompt or instruction directly affects the accuracy of the output generated by the AI.
And, to generate such top-notch weighing the pros and cons AI prompts to extract in-depth business information, Vtiger has introduced the Prompt Builder . Let’s not stop here, there is much more to explore.
What is Vtiger’s Prompt Builder
A prompt in the context of AI is a set of questions or instructions you can ask an AI tool in natural language to retrieve information. For example, a question you type into a chat space, “What is CRM?” or “Draft an email copy that highlights discounts” are both prompts.
Vtiger’s Prompt Builder, part of Calculus AI , is a tool that helps you create custom prompts. It enables you to create various prompt templates by giving instructions to the AI model. You can use these templates to leverage CRM data and generate custom responses.
Key concepts of the prompt generator
There are 2 core concepts of Prompt Builder that you should be aware of. They are:
1) Data Grounding: It is the process b2b phone list of connecting prompts or queries to CRM data or other sources to generate accurate and meaningful responses. Through data grounding, Prompt Builder ensures that the output is based on factual information and customized to the user’s request, resulting in more precise results.
2) Prompt Engineering: It refers to the process of designing prompts to generate specific responses based on pre-defined conditions. It involves understanding the needs of users and identifying appropriate data to get better results. In Vtiger, Prompt Builder is a low-code platform that allows CRM administrators to create templates without extensive coding knowledge.