Carena mann, technical consultant for data practices. At management consultancy egon zehnder, said that security and privacy leaders. Face resistance from some of their business.-sector colleagues when they create and enforce data protection measures. You mentioned you can get it. “product heads, marketing heads, etc. See security and privacy heads as watchdogs trying to lock down data,” he said. As a product and marketing manager, it’s like trying to shoot an arrow, but there’s no arrow in the quiver.”
So, to offset that reputation, mann noted, security and privacy leaders need to understand the concept of ux and customer journeys across product, marketing and sales. “chief security officers should think of themselves as business leaders with risk, security and compliance [subject matter expertise] and think about how to grow the business,” he added.
Mcdougalld agrees saying many organizations are siled and don’t talk to each other a lot of conversation isn’t
Happening. However, it takes Vatican City Email List multiple executives to work together to define the balance between providing an optimized user experience and maintaining an appropriate level of privacy.”
Rebecca herald, ceo of consulting firm the privacy professor and member of isac’s emerging trends working group, also says security and privacy leaders need to help business leaders understand the complexities of data regulation. Mentioned he cites, for example, a business leader at a company who was mistaken about what data could be used and in what way.
People outside the security or privacy sector may not be aware of what data might be considered personal data, or they may not be aware that it poses a risk or violates regulations in the name of customer experience,” he said. Pointed out
Collaborate To Reduce Risk And Improve Customer Experience Collaboration
Allows all stakeholders, including security, privacy, risk, legal, marketing, sales and product, to better align ux-related activities with privacy regulations. “[collaboration] helps us make sure that everything we do with the user experience supports CH Leads our privacy policy,” says herold.
Collaboration also allows them to be cautious about deciding what data they need, rather than collecting everything they can. This is a differentiator that can reduce risk by keeping data collection, storage and use to a minimum.
